The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Work sites may include: | building surroundingsbuildingsdomestic, commercial or industrial premises. |
Company requirements may include: | access and equity policy, principles and practicebusiness and performance plansclient communication proceduresclient confidentiality proceduresclient service standardscompany goals, objectives, plans, systems and processescompany issued identification badge, card or passcompany policies and proceduresdefined resource parametersdress and presentation requirementsduty of care, code of conduct and code of ethicsemergency response and evacuation proceduresemployer and employee rights and responsibilitiesestablishing operator identity with clientinternal communication channels and reporting proceduresmaintenance procedures for equipment and PPEOHS control proceduresOHS policies and procedurespersonnel practices and guidelinespolicies and procedures relating to own role, responsibility and delegationquality and continuous improvement processes and standardsrecords and information systems and processestraining (induction and refresher) materialswork site access security clearance procedures. |
Work order information may include: | access to work site, including:timing of accessaccess and egress pointsbudget allocationscompletion times and datesdress and presentation requirementsjob requirements and taskslegislative and local government requirementsOHS requirements and emergency response proceduresrequirements for working in isolated and remote locationsresource requirements – equipment and materialsspecific client requirements, such as:noise controlrelationships with other customer activitiessensitivity of occupants to pests or pest managementuse of signage and barrierswork scheduleswork site contact persons. |
Appropriate persons may include: | clientscolleaguesmanagerspersons in control of work sitesupervisors. |
Assessment methods may include: | discussion with clientreview of past pest management recordsvisual inspection. |
Hazards may include: | allergic reactions to pests and equipment, including latex allergiesbiological and animal wastebites and stingsblood and blood-stained productsconfined or restricted spacescontaminated clothing, materials or equipmentdamaged or inappropriate equipmentdust and fibreselectrical hazards arising from:cableselectrical fittings:switcheslightswiresuntested electrical equipmentfatiguefiregasheightsinadequate lighting and ventilationinfectious and zoonotic diseases, such as:scabiesQ fevermisunderstanding label information and instructionsmobile or vehicle hazards around plant and vehiclesmoving or unguarded partsnoiseoccupational violence and bullyingover-familiarity with routine procedures causing lack of attention to details of manufacturer’s label instructionspoor personal hygiene practicesrelease of substances with negative environmental impactspills, splashes and spraysunclear or ambiguous work order informationunsafe manual-handling techniques, including awkward and repetitive posturesunsafe underfoot conditions, such as slippery, uneven and rough surfaceswork environment temperature extremeswork in unfamiliar isolated or remote environments. |
Legislative requirements may include: | Australian standards, quality assurance and certification requirementsaward and enterprise agreementsindustry advisory standards and codes, such as:building codesdangerous goods codesrelevant commonwealth, state and territory legislation and local government regulations that affect company operation, such as:anti-discrimination and diversitychemical controlschemical registers or manifestsconsumer protection legislationdangerous goods Acts and regulationsdeclared pest (plant and animal) reportingenvironmental protection issuesequal employment opportunityfreedom of informationindustrial relationsmotor and commercial vehicle transportationmotor licence and endorsement regulationsOHS Acts and regulationsprivacypublic healthtrade practicesworkplace consultative arrangements. |
Occupational health and safety (also known as workplace health and safety) requirements may relate to: | allergic reactions, such as contact dermatitisanimal management and control procedurescommunication devices for isolated or remote locations, such as:mobile phonetwo-way radiodermatoxicological control and prevention measuresemergency procedures for contact with toxic substances, such as:splashes in eye or on skininhalationingestionhazard identification and risk assessment mechanismshierarchy of hazard control proceduresindustry advisory standardsinformation provided by national registration authority and state government authorities, such as:agricultureenvironment protectionhealthprimary industryinjury and dangerous occurrence reportingnational and industry codes of practiceOHS control procedures, such as:health and safety plansjob plansjob safety analysesrisk assessmentssafe operating practices and proceduressafe work instructionssafe work method statementshealth surveillance and monitoring, such as regular blood testingroutes of entry and potential symptoms of exposure to chemicalssafety, induction and refresher trainingselection and use of PPE and clothing appropriate to hazardup-to-date electrical test and tag complianceuse of chemicals according to MSDSuse of residual current devicesuse, storage and maintenance of equipment according to manufacturer specifications and equipment operating manuals. |
Personal protective equipment may include: | air-line and self-contained respiratorsbreathing respirators:full-facehalf-facechemical impervious gloveschemical resistant apronscommunication equipmentcradlesdrinking fluidsdust maskseye protection, such as:chemical resistant goggleseyewashes and showerssafety glassesface shield (splash-proof) first aid kit appropriate to the task and locationhair netshard hatshigh-visibility vests or clothinglong pantsnoise protectionnon-slip safety shoes or bootsoveralls, coveralls or other chemical protective clothingprodding or probing sticks and rodssafety harnessessoap and towelsunscreentongstorcheswashable sun hatswet-work protective clothing. |
Manufacturer specifications may include: | emergency response resourcesequipment operating manualsgovernment publicationsinstructional guidesMSDSother resources supplied by manufacturer, such as:laminated cardsnoticeswall postersproduct labelssafety instructions pre-printed on equipment. |
Pests may include: | any pest of commercial significance in an urban environment, excluding timber pests, such as:borerscarpenter antstermiteswood decay fungi. |
Pest management method may include: | cagingnettingphysical exclusion, barriers and fencingtrapping and mustering. |
Environmental requirements may include: | clean up, containment or isolationcompany policies and guidelinesemergency chemical spill control measureshazardous materials handlingregulations, by-laws and guidelines of environmental protection agencies and government departments, such as:agricultureemergency servicesnational parks and wildlife. |
Clients may include: | bodies corporatebuilding supervisorscompanies or organisationsenvironmental health officersexecutive housekeepersmaintenance managersownerspersons in control of work processesproperty agents or managerstenants. |
Pest management plan may include: | advice on health, safety, environmental and other legislative mattersadvice on pest prevention strategiesdetails of pest and pest activityfollow-up pest management advice, monitoring and call-back schedulepest management methods. |
Personnel may include: | client’s staffcolleaguespersons who handle and wash technician’s contaminated work clothessite visitorsvenue, facility, building or shopping centre staff or management. |
Equipment may include: | bunding materialscagescamerascontaminated clothing bagdishes or bowlsdrillselectrical extension leadselevated work platformsequipment decontamination materialsflexible lightsflushing agentsgeneratorshosesknivesladdersmagnifying glassesmirrorsnetsprobessafety harnessesscrewdriverssharps containersshovels and rakessound, moisture and movement detectorsspecimen bottlestorcheswaste disposal containers. |
Materials may include: | building componentsphysical barrierssealing components. |
Signage and barriers may include: | physical barriers and restraints erected to restrict access to work sitesigns complying with legislative requirements and/or Australian standards that warn of danger and/or adverse conditions. |
Public health and safety may affect: | animalsbystandersclient’s staffcolleaguescustomersdistributorsfacility usersgeneral publicinspectorsneighboursretailerssupplierstrade and service providers. |
Emergency response procedures include: | clean upcontainmentdecontaminationfirst aidisolationnotification of authoritiesuse of firefighting appliancesuse of PPEwork site or workplace evacuation. |
Waste may be solid or liquid and include: | contaminated or hazardous biological wasteused containersused or contaminated PPE, such as disposable gloves. |
Regulatory and company documentation may include: | accident and incident reportscertificates and noticescustomer files and databasesinvoicesjob sheetslogbooksOHS control procedures and formsreceiptsrisk assessmentswork diaries. |